Tools

  • Adobe Pro, Illustrator, Photoshop, FrameMaker, InDesign

  • CAD

  • C

  • ​DocZone

  • FDA Manufacturing Requirements

  • Microsoft Office, Visio, SharePoint, Project

  • JIRA/Confluence

  • cGMP

  • API

  • NetApp

  • HTML/ XML

  • SAP/ERP

  • Lotus Notes

  • ​Oracle Database

  • SDS

  • Edoc

  • DeavonWay

  • Bill of Material (BOM)

  • Product Life Management (PLM)

  • Windchill

​Methodologies

  • Agile
  • Software Development Lifecycle (SDLC)
  • ITIL
  • Lean Six Sigma
  • Root Cause Analysis/ Corrective Action
  • HIPAA
  • PCI Point of Sale
  • RoHS
  • ISO
  • Cleanroom
  • ​Use Case Architecture

Certificates

  • FrameMaker
  • Advanced Technical Writing
  • Scrum/Agile
  • Six Sigma Yellow Belt

Education

  • California State University Fresno - Liberal Studies, Bachelors Arts


  • Saint Louis Community College - Engineering, 1 year

​​

  • California State University East Bay - History, Post-baccalaureate

Writing Samples

Industries

  • Hi-technology

  • Technology

  • Medical Device

  • Pharmaceutical

  • Semiconductor

  • Aviation

  • Utility

  • Information Technology

  • Healthcare

  • Government

  • Manufacturing

  • ​Solar

  • Laser

  • ​Banking